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office@egzakta.com Tel: +381 11 414 04 74

Digital Transformation

Digital transformation fails when it's treated as an IT project.      We transform how the business works - not just the tools it uses.

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Consumers expect intuitive interfaces, continuous availability, and personalized, error-free treatment. Organizations that cannot meet those expectations lose their position, no matter how many years of experience stand behind them.

The problem rarely lies in a lack of will to change. The challenge is in processes that were created before the digital era and never fundamentally redesigned, new tools were simply added on top. Simple automation of existing processes is not enough. What is needed are digital products and services supported by advanced algorithms and full access to information.

Process digitalization brings substantial savings, especially in processes that handle large volumes of information. But the value is not only in costs. Digitalized processes enable fast data collection, better performance evaluation, and improved reporting that gives management a realistic picture in real time.

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How we work

How We Deliver

We work process by process, combining a deep understanding of business flows with software development methods. Flexibility and agility have become the new paradigm, but high productivity still requires stability in key processes. Together with the client, we determine the optimal level of agility for each segment - through an approach based on understanding, shaping, learning, and adapting. This can cover individual teams, smaller processes, projects, production lines, or the complete reshaping of business units.

Our methodology runs through four phases:

Mobilization - defining the project, plan, objectives, and scope

Analysis - data collection and evaluation, workshops with users, and defining the end goals of the process

Detailed design - designing the solution, defining the processes and the systems that automate them, assessing the impact of changes, and setting the implementation strategy

Implementation - prototyping, realization, user training, and monitoring of results, with testing during and after implementation and iterations that remove identified shortcomings

For digitalizing business processes we use TubeIQ, a BPM platform developed within Egzakta IT Solutions that enables fast and reliable digitalization, from existing systems to modern digital solutions. 

 

Technology has value only through the people who use it. That is why we don't deliver a strategy and software and walk away, we stay until the new processes become the new standard of work. Because process digitalization is not a project that ends. It is how an organization becomes capable of keeping pace with a market that keeps changing.